Effective May 3, 2021
Thank you for continuing to trust us with your furry family over the past year during this unimaginable COVID-19 pandemic. Seeing our patients and clients has been a bright spot amidst the challenges and we are grateful for your continued loyalty and flexibility with the ever-changing COVID-19 protocols and procedures.
Effective May 3rd, 2021, we will allow a limited number of clients back into our hospital. However, our waiting room will remain closed. We ask that you wait in your car until a team member escorts you into the building. We will still be providing curbside and drop-off appointment options as well, so clients are welcome to continue to wait in their car while we provide services to their pets. In accordance with Virginia law, clients are required to wear a mask while inside Roanoke Animal Hospital.
- Individuals over the age of 5 must wear masks that cover their mouth and nose.
- If you are unable to wear a mask, we ask that you allow us to continue to provide services via curbside or drop-off.
- Each person should maintain 6’ of separation between one another.
- Only 2 clients will be allowed in the exam room for an appointment.
Clients exhibiting any symptoms consistent with COVID-19 or who have COVID-19 or have been in contact with someone who has COVID-19 or is experiencing symptoms are asked to reschedule any non-urgent veterinary appointments.
If you feel sick for any reason and have an urgent veterinary need, please call our hospital at 540-343-8021 for instructions before coming to the hospital.
Thank you for understanding and for choosing Roanoke Animal Hospital!
At Roanoke Animal Hospital, we are committed to providing the highest quality medical, surgical, and dental care for your pet as well as providing a safe, healthy, and clean environment for everyone.